Privacy Policy

Madrik Multimedia, Inc. d/b/a AIQ Group ("AIQ Group," "we," "us," or "our") provides practical AI education, AI opportunity reports, courses, quizzes, and related services. This Privacy Policy explains what information we collect, how we use it, and the choices available to users of our website and services.

By using our website, creating an account, purchasing a course, submitting an AIQ Opportunity Report interview, taking an AIQ quiz, or contacting us, you agree to the practices described in this Privacy Policy.

We may collect information that you provide directly, including:

• name
• email address
• phone number
• company name
• job title or role
• website URL
• account login information
• course enrollment information
• quiz responses and results
• AIQ Opportunity Report interview responses
• contact form messages
• payment and checkout-related information

Payment card information is processed by Stripe. AIQ Group does not directly store full payment card numbers.

We may also collect technical and usage information, including IP address, browser and device information, pages visited, referral source, advertising campaign parameters, course page views, checkout activity, video interaction events, cookies, and similar tracking technologies.

We use information to:

• create and manage user accounts
• provide access to purchased courses
• generate and deliver AIQ Opportunity Reports
• deliver quiz results
• respond to contact requests
• process payments and purchase receipts
• improve website performance and user experience
• understand marketing campaign performance
• prevent fraud, abuse, and unauthorized access
• comply with legal, tax, accounting, and security obligations

When a user completes an AIQ Opportunity Report interview, we collect the responses submitted during the interview. These responses may include operational details about workflows, systems, teams, tasks, bottlenecks, and business processes.

We use this information to prepare AIQ Opportunity Report materials and related recommendations. Users should avoid submitting sensitive personal information, confidential trade secrets, regulated data, passwords, payment card numbers, health information, government identification numbers, or other highly sensitive information unless specifically requested through a secure process.

If you create an AIQ account or purchase a course, we may store information needed to maintain your access, such as account profile information, course enrollment status, lesson progress, and purchase confirmation details.

If you take the AIQ quiz, we may store your quiz answers, score, email address, and result delivery information.

Payments are processed by Stripe. Stripe may collect payment card information, billing details, device information, and other information needed to process payments, prevent fraud, and comply with legal obligations.

AIQ Group receives purchase confirmation information from Stripe, such as customer email, checkout session ID, payment status, course purchased, purchase amount, and related transaction metadata.

Users should review Stripe's privacy policy for information about Stripe's processing practices.

We may send transactional emails, including account confirmation emails, course purchase receipts, quiz result links, AIQ Opportunity Report communications, and service-related messages.

We do not currently send a regular marketing newsletter. We may send marketing or educational emails in the future if permitted by law or with appropriate consent. Users may opt out of marketing emails where required or where an unsubscribe option is provided. Transactional emails related to accounts, purchases, security, or service delivery may still be sent.

We may use cookies, pixels, and similar technologies to operate the website, keep users signed in, measure site activity, and understand advertising performance.

This may include tools such as Meta Pixel, Meta Conversions API, Stripe, Supabase, Resend, and other service providers used to operate the website and services.

Advertising and analytics tools may help us understand events such as page views, course page visits, checkout activity, purchases, and referral sources. These tools may receive technical information such as IP address, user agent, event time, page URL, and advertising identifiers or cookies.

Users may control some cookie and tracking behavior through browser settings, device settings, or platform-level privacy controls.

We may share information with service providers that help us operate the website and services, including providers for:

• website hosting
• database and authentication
• payment processing
• email delivery
• advertising measurement
• analytics
• security and fraud prevention
• customer support and business operations

We may also disclose information if required by law, to protect rights and safety, to enforce our terms, or in connection with a business transaction such as a merger, acquisition, restructuring, or sale of assets.

We do not sell personal information in the ordinary meaning of selling a customer list for money. Some advertising or analytics activities may be considered "sharing" or "targeted advertising" under certain privacy laws.

We retain information for as long as reasonably necessary to provide services, maintain accounts, process purchases, comply with legal obligations, resolve disputes, enforce agreements, and support business operations.

Users may request deletion or correction of certain personal information, subject to legal, security, accounting, and operational limits.

We use reasonable administrative, technical, and organizational measures to protect information. No website, database, transmission, or storage system is completely secure. Users are responsible for keeping account credentials confidential.

The website and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13.

Depending on where you live, you may have rights to request access, correction, deletion, restriction, portability, or objection to certain processing of personal information.

To submit a privacy request, including a request to delete personal information, contact us at the email address listed below. We may need to verify your identity before processing a request. We will honor deletion and correction requests where required by law and where deletion does not conflict with legitimate business, security, tax, legal, accounting, dispute-resolution, or service-delivery needs.

Users in certain jurisdictions, including California and other U.S. states with privacy laws, may have additional rights related to personal information, targeted advertising, or data sharing.

AIQ Group is based in California. If a state privacy law applies to AIQ Group or to a particular user, we will honor applicable rights and disclosures as required by that law.

AIQ Group is based in the United States, and the website and services are operated from the United States. If you access the website or services from outside the United States, you understand that your information may be collected, processed, transferred, and stored in the United States and in other locations where our service providers operate.

Privacy laws in the United States may differ from the laws where you live. By using the website or services, submitting information, creating an account, purchasing a course, or contacting us, you consent to the transfer, processing, and storage of your information in the United States and other locations where our service providers operate.

If you are located outside the United States and believe you have specific privacy rights under local law, you may contact us at info@theaiqgroup.com. We will review and respond to such requests as required by applicable law.

We may update this Privacy Policy from time to time. The updated version will be posted on the website with an updated effective date. Continued use of the website or services after changes are posted means you accept the updated policy.

Questions about this Privacy Policy may be sent to Madrik Multimedia, Inc. d/b/a AIQ Group at info@theaiqgroup.com.